Privacy Policy

Last Updated: September 22, 2024

At TNPSC Unlimited, one of our main priorities is the privacy of our users. This Privacy Policy document describes the types of information that is collected and recorded by TNPSC Unlimited and how we use it. By using our app or website, you agree to the collection and use of information in accordance with this policy.

If you have additional questions or require more information about our Privacy Policy, please contact us at tnpscunlimited@gmail.com.

Information We Collect

We collect the following types of information when you use TNPSC Unlimited:

• Account Information: When you register or sign in using Google or phone number (via Firebase Authentication), we collect your email address, display name, and/or phone number.
• Usage Data: We collect information about how you interact with the app — questions attempted, test scores, streaks, and performance analytics — to provide personalised learning features.
• Payment Information: If you purchase a premium subscription, payment is processed securely by Razorpay. We receive a payment confirmation but do not store your card or bank details on our servers.
• Log Files: Our servers automatically record standard log data including your IP address, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages.
• Device Information: We may collect device type, operating system version, and unique device identifiers for analytics and troubleshooting purposes.

How We Use Your Information

• To provide and maintain the TNPSC Unlimited service
• To personalise your learning experience and track your progress
• To process payments and manage subscriptions
• To send you important updates about the app (you can opt out at any time)
• To analyse usage trends and improve our app
• To serve relevant advertisements through Google AdSense
• To detect, prevent, and address technical issues

Cookies and Tracking Technologies

TNPSC Unlimited uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the app may not function properly without cookies.

Advertising Partners

We use Google AdSense to display advertisements in our app. Google AdSense and its partners may use cookies, JavaScript, or web beacons to serve ads based on your prior visits to our app or other websites on the internet.

Third-party ad servers or ad networks use these technologies to measure the effectiveness of their advertising campaigns and to personalise the advertising content you see. TNPSC Unlimited has no access to or control over the cookies used by third-party advertisers.

• Google AdSense / Google Ads
  https://policies.google.com/technologies/ads

You can opt out of personalised advertising by visiting Google Ad Settings or by visiting aboutads.info.

Third-Party Services

Our app uses the following third-party services, each with their own privacy policies:

• Firebase (Google) — Authentication, database, analytics: firebase.google.com/support/privacy
• Razorpay — Payment processing: razorpay.com/privacy
• Cloudflare — Hosting and content delivery: cloudflare.com/privacypolicy

Children's Privacy

Protecting the privacy of children is especially important to us. TNPSC Unlimited is intended for users who are 13 years of age or older.

We do not knowingly collect any personally identifiable information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at tnpscunlimited@gmail.com. We will take prompt steps to remove such information from our records.

Data Retention

We retain your personal data only for as long as necessary to provide our services or as required by law. You may request deletion of your account and associated data at any time by contacting us at tnpscunlimited@gmail.com.

Your Rights (GDPR & Data Protection)

If you are located in the European Economic Area (EEA) or elsewhere, you have the right to:

• Access — Request a copy of the personal data we hold about you
• Rectification — Request correction of inaccurate personal data
• Erasure — Request deletion of your personal data
• Objection — Object to our processing of your personal data
• Data Portability — Request transfer of your data in a machine-readable format

To exercise any of these rights, contact us at tnpscunlimited@gmail.com.

Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

Consent

By using TNPSC Unlimited, you hereby consent to this Privacy Policy and agree to its Terms and Conditions.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: